Wagibet Terms and Conditions
Welcome to Wagibet. These Terms and Conditions govern your use of our casino, our bonus offers and our services at wagibet.com. By registering an account, you agree to these terms in full. We are operated by Innovista Limitada, registration number 3-102-910437, Provincia 06 Puntarenas, Canton 11 Garabito, Jaco, Costa Rica, and we hold licence No. ALSI-202409026-FI2 issued in Anjouan, Union of Comoros, under the Computer Gaming Licensing Act 007 of 2005, supervised by the Gaming Board of Anjouan. The laws of Costa Rica apply to our company activity.
Eligibility and Restricted Territories
At Wagibet, we primarily serve players in Canada, and our site is available in English (UK), English (Canada) and French (Canada). We do not accept players from Australia, Austria, Comoros, France, Germany, the Netherlands, Spain, the United Kingdom, the United States or any country on the FATF blacklist. All bonus offers, including no-deposit offers, are available exclusively to players residing in Canada. You must be of legal gambling age in your jurisdiction to open an account with us.
Our VegasHero-style compliance checks mean that we reserve the right to verify your location and identity at any time. Here at Wagibet, we may suspend or close accounts found to be in breach of these territorial restrictions, including the use of a VPN, which we treat as bonus abuse leading to account review, bonus cancellation and possible suspension.
Account Registration and Verification
To use our services, you must create a single account in your own name and provide accurate personal details. We at Wagibet require deposits to come from an account or source held by the player, and we may ask for supporting documentation at any time. Our KYC process must be completed within 72 hours of our request; the review may take up to 7 business days, and failure to pass results in confiscation of funds.
- We may request identity documents, proof of address and proof of payment method
- Our team may call the registered phone number as part of KYC
- We reserve the right to limit, suspend or close an account pending verification
Deposits and Withdrawals
Our currencies are displayed in CAD on the site and in the withdrawal limits, while our bonus documentation references USD figures converted at the payment provider rate. The minimum deposit equivalent is USD 10, though qualifying for any deposit bonus requires at least 30, rising to 40 for the Friday bonus, 50 for the weekend bonus and 100 for the High Roller. The minimum withdrawal equivalent is USD 50.
We accept Interac, Visa, Mastercard, MiFinity, Flexepin, bank transfer, Bitcoin and Tether. Our Wagibet casino policy requires withdrawals to return to the original deposit method where possible; an alternative method in your name may be permitted at our discretion, subject to additional checks.
Our withdrawal limits are banded by account status and VIP level, ranging from CAD 500 to 10,000 per day, CAD 2,500 to 40,000 per week, and CAD 5,000 to 100,000 per month. A win above 3,000 may be split into monthly instalments of up to 3,000. Where your balance or winnings reach at least 7 times your total deposits, we may apply a monthly cap of USD 3,000 equivalent. Progressive jackpot wins are paid in full and are not subject to these limits.
We review and process withdrawal requests within up to 24 hours under our limitations clause, and within 7 business days after KYC completion as set out in clauses 8.1 and 8.2. Crediting time after release depends on the payment method, the provider, and any banking or blockchain processing beyond our control. Deposit, withdrawal, exchange, network, blockchain and banking fees are borne by you. You may request a refund no later than 3 business days after a deposit, provided there has been no gameplay since that deposit.
Bonuses and Promotions
Our welcome package offers 450% up to 3,100 plus 300 free spins across your first four deposits, with wagering set at 40x the bonus amount and a maximum conversion of 5x the bonus package. The maximum bet permitted while a bonus is active is 8. You must select a bonus in your Wallet before depositing.
We also run Monday Golden Spins, Tuesday Elite Stakes, Wednesday Dream Spins, Thursday Wonder, Friday Supreme, and Weekend Mega offers, alongside a High Roller Bonus, Weekly Cashback, Live Casino Cashback, Birthday Bonus and verification-linked free spins. All weekday bonuses require two prior deposits. The maximum win from any no-deposit bonus is 300.
- We exclude progressive jackpot games from bonus wagering requirements
- Our slots contribute 100% toward bonus wagering, while live games contribute 10%
- We may cancel a bonus and related winnings where abuse, including VPN use, is detected
VIP Club and Loyalty Program
Our Wagibet VIP Club features 16 levels, from Spark through Ember, Flame, Glow, Shine, Radiance, Aura, Prestige, Luminary and Solar, continuing into VIP Iron, VIP Bronze, VIP Silver, VIP Gold, VIP Platinum and VIP Diamond. We award 2 points for every 1 deposited, 1 point for every 0.1 wagered on slots, and 1 point for every 5 wagered on live games. Weekly cashback rises from 5% at Ember to 20% at VIP Diamond, and level-up prizes scale from 5 free spins to 7,000 in cash at the top tier.
Games and Fair Play
At Wagibet, we offer a wide range of game types, including slots, live dealer tables, Blackjack, Roulette, Baccarat, Crash, Scratch Game, Lottery, Megaways and our in-house Wagibet Origin titles. Our Jackpot category displays a live counter, and progressive jackpot wins are paid outside standard withdrawal limits. We work with providers such as Turbo Games and BGaming, among others not individually listed on our site.
Self-Exclusion and Responsible Gaming
We support responsible gambling and allow self-exclusion requests by email, with a minimum period of six months. Once requested, your account cannot be reactivated before that period expires. Our support team is available via live chat 24/7 and at [email protected] to assist with any concerns.
Changes to These Terms
We may update these Terms and Conditions periodically to reflect regulatory, operational or commercial changes. Continued use of our services after any update constitutes your acceptance of the revised terms. We encourage you to review this page regularly to stay informed of your rights and obligations when playing with us.
Contact Us
If you have questions about these terms, you can reach our support team at [email protected], through live chat available 24/7, or via our Telegram community linked in the sidebar. We are committed to transparent communication and fair treatment of every player who joins Wagibet.